Smarter Retail
Stronger Operations
AI Retail Singapore: Intelligent Store Operations & Shopper Analytics Platform
AI Retail Platform for
Unified, Intelligent Store Operations
A unified retail operations platform that connects every store, device, and data stream. xRetail smart retail solutions give you the visibility, reliability, and AI-driven intelligence to manage your entire retail infrastructure with confidence — from Singapore to APAC.
Store Reliability & Business Continuity
When broadband drops, your store goes dark. xPilot gateways deliver automated multi-WAN failover in under three seconds — keeping POS systems, payment terminals, and operations online.

Centralized Visibility Across All Stores
Fragmented tools and siloed data make it impossible to see what is really happening. Vortex Cloud unifies every device, every store, and every data stream into a single, intuitive dashboard.

AI-Driven Operations & Intelligence
On-device AI transforms raw footfall data into actionable insights — real-time queue alerts, conversion rate tracking, and staffing recommendations. No video leaves your store.

Explore Solutions by Industry
What AI Retail Analytics Delivers for Your Stores
Beyond the technology, what matters is what you achieve. xRetail in-store analytics platform helps retailers across Singapore convert operational data into measurable improvements in revenue, cost savings, and customer experience — powered by AI retail technology that works at the edge.
Boost Conversion Rates
Align staffing with real-time footfall patterns to capture every sale. Retailers using xTrack see an average 12% improvement in conversion by eliminating understaffed peak periods.
Reduce Operational Costs
Cut IT dispatch costs by up to 80% with remote monitoring and automated recovery. Proactive alerts mean fewer emergency site visits and less unplanned downtime.
Enhance Customer Experience
Reduce queue wait times by over 30% with intelligent staffing recommendations. Shoppers enjoy faster checkout, better service, and a more pleasant store environment.
Results based on aggregated client data across 600+ retail deployments in APAC.

What Our Clients Say
Trusted by leading retail and F&B brands to deliver operational intelligence.
Reduced IT trouble tickets by 80% across 50+ stores
xRetail gave us visibility we never had before
Queue wait times down 35% during peak hours
xTrack shopper analytics changed our staffing game
Reduced IT trouble tickets by 80% across 50+ stores
xRetail gave us visibility we never had before
Queue wait times down 35% during peak hours
xTrack shopper analytics changed our staffing game
Dual-WAN failover and remote recovery are a lifesaver
Professional service solves professional problems
No more external IT vendors for basic connectivity
Vortex dashboard transformed our daily operations
Real-time alerts prevent problems before they happen
Dual-WAN failover and remote recovery are a lifesaver
Professional service solves professional problems
No more external IT vendors for basic connectivity
Vortex dashboard transformed our daily operations
Real-time alerts prevent problems before they happen
No video leaves the store — privacy fully protected
AI turns footfall data into actionable decisions
A true partnership for retail growth
12% improvement in conversion rates in one quarter
The backbone of our multi-store operations
No video leaves the store — privacy fully protected
AI turns footfall data into actionable decisions
A true partnership for retail growth
12% improvement in conversion rates in one quarter
The backbone of our multi-store operations
From deployment to daily use — a total game-changer
Reliable, intuitive, and incredibly powerful
Reduced IT trouble tickets by 80% across 50+ stores
Professional service solves professional problems
AI turns footfall data into actionable decisions
From deployment to daily use — a total game-changer
Reliable, intuitive, and incredibly powerful
Reduced IT trouble tickets by 80% across 50+ stores
Professional service solves professional problems
AI turns footfall data into actionable decisions
Our Core Retail Products
Enterprise-grade retail technology — from smart store gateway and AI cameras to cloud retail platform. Engineered for retail resilience across Singapore and APAC.

Smart store gateway for retail connectivity. Multi-WAN failover, cloud-managed WiFi, and remote device management for zero-downtime retail operations.
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5G & Wi-Fi 6 converged retail gateway. SD-WAN for enterprise stores with high-bandwidth POS, digital signage, and IoT device management.
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AI people counting camera for footfall analytics. ReID technology, retail heatmap analytics, and privacy-safe edge processing — no video leaves the store.
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Cloud retail platform with unified dashboard. Multi-outlet management, real-time retail operations analytics, and automated alerts across all stores.
View DetailsFeatured Articles

AI in Retail Singapore: The 2026 Guide to Smarter Store Operations
Discover how AI in Retail Singapore is transforming store operations in 2026. From shopper intelligence to IoT resilience, learn why local brands are adopting AI Retail platforms.

V-Count vs FootfallCam vs RetailNext vs xRetail: The 2026 Comparison Guide for Singapore Retailers
Compare the top retail analytics platforms head-to-head. V-Count, FootfallCam, RetailNext, ShopperTrak and xRetail — see which one delivers the best accuracy, IoT integration, privacy, and total cost for Singapore retail chains.

Singapore Launches Refreshed Retail IDP: What It Means for Retailers in 2026
Singapore just launched the refreshed Retail Industry Digital Plan (IDP) with AI at its core. GenAI chatbots, in-store analytics, demand forecasting, and a new cybersecurity roadmap — what retailers need to know.
Comprehensive Retail Technology Solutions
Two integrated platforms delivering retail operations intelligence — keeping your stores connected with enterprise WiFi and SD-WAN, your operations visible with centralized retail monitoring, and your decisions driven by AI shopper analytics.
xPilot: IoT Connectivity & Retail WiFi
Cloud-managed retail connectivity platform with business WiFi, SD-WAN, and automated failover. Detect connectivity issues before they disrupt POS systems and recover remotely — reducing IT dispatch costs and minimizing retail network downtime across multi-outlet stores.
- ✓Centralized Multi-Site Control
- ✓Proactive Device Alarms
- ✓Automated Remote Recovery
xTrack: AI People Counting & Shopper Analytics
Next-gen footfall analytics using AI people counting cameras. Accurate customer counting, queue monitoring, and shopper behavior analytics — all processed at the edge with privacy-safe in-store analytics. Retail heatmaps, dwell time tracking, and store conversion intelligence.
- ✓High-Accuracy Counting
- ✓Privacy-Safe On-Device Processing
- ✓Shopper Journey Heatmaps
Solutions for Every Industry
Let's Talk About Your Stores
Ready to improve store operations, reduce downtime, and boost conversion? Fill out the form and our team will reach out within 24 hours.
xRetail Singapore HQ
29 Media Circle #02-14/15, South Wing
Alice@Mediapolis, Singapore 138565